Interpersonal Skills Including Communication Skills is a topic for CSAT ( General Studies Paper 2 – Civil Service Prelims Exam). But candidates who appear for Preliminary Exam, often seem to be unaware of this topic. Before getting into the details of Interpersonal Skills, lets analyze the syllabus for Civil Service Prelims Paper 2.
Syllabus for Civil Service Prelims Paper 2
- Interpersonal skills including communication skills
- Logical reasoning and analytical ability
- Decision making and problem-solving
- General mental ability
- Basic numeracy (numbers and their relations, orders of magnitude, etc.) (Class X level), Data interpretation (charts, graphs, tables, data sufficiency, etc. -Class X level)
- English Language Comprehension skills (Class X level). Questions relating to English Language Comprehension skills of Class X level (last item in the Syllabus of Paper-II) will be tested through passages from English language only without providing Hindi translation thereof in the question paper.
Interpersonal skills including communication skills: What to study?
So, it is clear from the UPSC syllabus that there is a separate topic called Interpersonal Skills. Let’s have a quick look at what are the interpersonal skills a person needs to have.
Interpersonal Skills are also known by the names of soft skills or people skills. These are skills which you need while you deal with people, for better and healthy results. A master of interpersonal skills knows how to deal with different people during different situations.
Basic Interpersonal skills can be briefed as below
- Communication Skills
- Listening Skills
- Stress Management
- Decision Making
- Problem Solving
- Verbal Communication
- Non-Verbal Communication
Interpersonal skills including communication skills and UPSC
Those who expected Sentence Correction, Fill up the blank – grammar/language questions or Para-jumbles as there is a term called ‘communication skill’ in the syllabus – were disappointed by UPSC, by not asking any questions from these areas at all. There were no questions in the Interpersonal skills section, but questions came coupled with decision making and problem-solving – as you can see these two are also an inseparable part of Interpersonal skills.
Having said that, it doesn’t mean UPSC will stick to the same type of questions in the future too. They can go for language skill-testing questions, but that may put students from rural backgrounds at a disadvantage, and that’s probably the main reason why UPSC has not tried those areas directly in the question paper.
As of now for solving the Decision making and problem-solving section, the best answer is often derived by using interpersonal skills too, and that’s what UPSC expects from future Civil Servants.